Support

Easy access to Pending Review Requests:
After reviewing a document, the user stays at the View Document page, unlike Approval Requests process.
This makes it tedious to manually go back to the dashboard and apply the “Pending My Review” filter each time the user has to review bunch of documents.

To save you time we have updated the process. If the user goes to the “View Document” page from the “Pending My Review” filter and reviews the document, the user will be redirected back to the “Pending My Review” filter on the dashboard automatically once done.

This will save you the user significant amount of time.

Easy access to Pending Review Requests

Easy access to Document Retirement Requests

Currently both Pending Approval Requests and Pending Retirement Requests are coming on the dashboard under the “Pending My Approval” filter. It is tough to differentiate between them.

To solve this commonly pointed out issue we have decided to split these two requests on the screen
Now the “Pending My Approval” filter will be replaced by following two new filters:

• Approval Requests
• Retirement Requests

To maintain symmetry, we have also renamed the Pending My Review to Review Requests.

Easy access to Document Retirement Requests

The scroll bar does not appear on my Mac system and I cannot access some of the documents.

When you open DocControl application on a Mac OS X Lion computer, the scroll bar in the views might not appear. To resolve this issue, you can change the OS setting to “Always” show scroll bars as follows.

Step 1
On the Apple menu, select System Preferences > General.

Step 2
Under Show scroll bars, select Always.

Step 3
Refresh the web page that contains the Tableau view.

Alternate Search Terms:scrollbar scrolling.